About

Moveo.AI is a Saas platform, founded in 2020, with a mission to create outstanding support experiences by seamlessly blending best of class AI with live human interaction. To achieve that, Moveo.AI provides businesses with a versatile employee that works 24/7 and engages in multiple tasks, such as customer support, lead generation, onboarding agent, or any other function possible through a chat. Currently, Moveo.AI serves thousands of transactions, from more than 85 countries, in more than 20 languages, with a client portfolio ranging from the public as well as the private sector (financial institutions, online betting, e-commerce, PropTech, car rentals etc.)

Solution & Product

Moveo.AI is a SaaS, end-to-end, build-once deploy-everywhere development suite for creating conversational interfaces across multiple communication channels including Web, Viber, Google Chat, Facebook etc. Moveo.AI can be used to build interfaces, such as next generation AI virtual assistants, which understand the variations of the human language and that enable natural and rich interactions between businesses and their users. Our platform is a machine learning-based service that can be used to build natural language understanding and cognition regardless of the domain of the conversation or type of business that needs to use it. Our methodologies and algorithms allow us to design a system that is able to interpret user goals (intents) and distill valuable information from sentences (entities) to create a high quality nuanced language model. Moveo.AI can minimizes the operational costs of call centers and increases customer satisfaction across the markets.

Innovation & Scalability

Proprietary LLMs: At the core of Moveo's capabilities are our self-hosted LLMs, ensuring unparalleled data security and reliability. Hosted privately, these LLMs are finely tuned specifically for business conversations, surpassing third-party models like GPT-4. With an impressive 99% uptime, Moveo.AI guarantees uninterrupted and secure interactions, prioritizing the confidentiality of your data. State-of-the-art NLP: Our proprietary Natural Language Processing (NLP) and Natural Language Understanding (NLU) technology outperforms competition and can be trained within weeks on a new language. Currently supporting 21 languages, our clients provide human-like conversations with users across the globe. Leaders in accuracy, our nlp chatbots predict intents accurately, identify inaccuracies and mistakes, providing a hyper-personalized experience. Self-learning capabilities: Moveo is powered by deep learning algorithms and continually self-improve by leveraging previous conversations to better address your customer needs. Your AI virtual agent will optimize intent recognition and propose new intents through training phrases, all while fine-tuning their performance with data from existing sources.

Traction & achievements

We have a presence in the USA and Brazil and we serve thousands of users, from many different countries (e.g. Greece, Cyprus, USA, UK, Brazil, Romania) and in many different languages (at a native level). Our customers cover a wide range of business sectors like ecommerce, banking, on-line betting, car rentals, insurance, real estate, public services etc. Using Moveo.AI our customers have not only improved their services but they have gained measurable ROI (70% workload reduction of live support agents, 95% resolution rate on average).

Team & Why Us

Our leadership is comprised of three co-founder members: Thanos Papadimitriou: BSc, Computer Science at MIT, MSc, Computer Science at UCLA, PhD, Management at UCLA. Serial entrepreneur having founded multiple successful companies in the US and Greece Panos Karagiannis: BSc, Math & Computer Science at UCLA, MSc, Computer Science at UCSC. Deep Learning Engineer, NLP research publications in top conferences George Karagiannis: BSc, Computer Science at UCSC, MSc, Computer Science at Cornell University. NLP research publications in top conferences Moveo.AI is what conversational AI was meant to be. - The platform approach: design, deploy and manage from a single framework - Robust NLP: handles spelling and syntax mistakes - Constantly learning and self-improving - No-code platform yet supports extremely complex use-cases - Fully integrates with back-end systems - Built-in Human Chat

Funding Needs

We plan to use funds in order to improve our platform and to expand our business internationally.