About

Novoville operates in the broader Government Technology (GovTech & CivTech) sector, developing digital solutions for local governments. Novoville has been recognised as one of the top ten European GovTech startups and is currently collaborating with 70 local governments in 3 European countries (as of April 2021). Novoville’s vision is to transform public services and make them more citizen-centric, efficient and accessible by leveraging state-of-the-art mobile/web technologies. The founding members have backgrounds that range from electrical and computer engineering to political science and data analysis. Novoville has developed the Novoville Citizen Engagement Platform, a civic engagement solution that facilitates digital interactions between citizens and local authorities.Novoville has gained pan-European recognition and has received multiple awards (Tech4ourPlanet/COP26, TechForce19, Urban Challenge Award , CivTech Scotland Challenge, Best City Awards).

Solution & Product

Novoville is a cloud platform for digital service-delivery for councils/city authorities. It is considered to be among the best digital customer-care solutions for local governments and it is currently been used in over 70 of them across Europe. It creates a layer between the actual council/city services and the citizen that consumes them. In a short amount of time citizens enjoy corporate-level quality of support when been serviced. Novoville platform is structured around four major verticals: 1. CRM/ e-frontdesk 2. Parking & mobility 3. Volunteering management 4. Shared repairs management

Innovation & Scalability

- "Mobile first" approach - Modular architecture that allows multiple services delivery using existing interfaces (mobile/web) - Data processing & analysis from multiple resources for customised KPIs and analytics - Plug & play approach for fast delivery - SaaS model / cloud based - Customisable services based on country/city needs. - Currently developing AI - enabled algorithms for public policy applications.

Traction & achievements

Clients: 70 local governments across Europe (as of April 2021) - Notable Achievements & Awards: > TechForce19 award (NHS/UK) > Urban Challenge award (West Midlands Combined Authority/UK) > CivTech Scotland award (Government of Scotland/UK) > GovStart (UK)

Team & Why Us

Founding members have backgrounds that range from electrical and computer engineering to political science and data analysis. Novoville currently employees 25 highly skilled professionals (18 men, 7 women) in two offices: London, UK and Athens, Greece. Novoville plans to expand its operations in more European countries in 2024.

Funding Needs

Novoville is not planning to raise additional funding in the next 12 months.